Privacy Policy

Privacy Policy
Effective Date: 23rd July 2025

Welcome to AW Property Services. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website: www.aw-propertyservices.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR).

AW Property Services
Email: info@aw-propertyservices.co.uk
Website: www.aw-propertyservices.co.uk

We are the data controller of the personal information you provide to us.

We may collect and process the following types of personal data:

• Identity Data – name, title
   
• Contact Data – email address, phone number, address
   
• Technical Data – IP address, browser type, time zone setting
   
• Usage Data – how you use our website
   
• Marketing & Communications Data – your preferences for receiving marketing

We use different methods to collect data including:

• Direct interactions (e.g. filling out contact forms)
   
• Automated technologies (e.g. cookies, server logs)

We use your data for the following purposes:

• To respond to enquiries
   
• To provide property services
   
• To improve our website and services
   
• To comply with legal obligations
   
• With your consent, to send you marketing communications

Under the UK GDPR, we rely on the following legal bases to process your data:

• Consent – where you have given clear permission
   
• Contract – when processing is necessary for a contract
   
• Legal obligation – when we are legally required to do so
   
• Legitimate interests – for business purposes unless overridden by your rights

We do not sell or rent your data. We may share your data with:

• Service providers acting as processors (e.g. hosting, IT services)
   
• Law enforcement or regulatory bodies when required
   

All third parties are required to respect your data and only process it in accordance with our instructions and UK law.

We implement appropriate security measures to prevent unauthorized access, disclosure, or loss of your data.

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

You have rights under UK GDPR, including:

• Access to your personal data
   
• Correction of inaccurate data
   
• Erasure of your data (“right to be forgotten”)
   
• Objection to processing
   
• Data portability
   
• Withdraw consent at any time (where applicable)
   

To exercise your rights, contact us at: info@aw-propertyservices.co.uk

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk

We may update this privacy policy from time to time. The latest version will always be available on our website.